Project Manager

Location London
Discipline: Project Management
Job type: Hybrid/Permanent
Published: 19 days ago

​Our client is a global marketing agency leveraging data, creativity, technology and empathy to deliver results at scale. They foster an inclusive workplace that values diversity and personal well-being.

The Role

We are looking for a bright and confident Project Manager to join the Service Delivery team, working on one of our largest and most established accounts. You'll support the Project Director of Marketing Ops with the smooth running of high-volume creative production campaigns across print, digital, email, DM, SMS, OOH and social.

Key Responsibilities

Campaign Execution & Workflow

  • Managing end-to-end production across DM, Email and SMS campaigns

  • Briefing third-party suppliers via detailed change requests

  • Overseeing campaign progression and liaising with suppliers on progress

  • Managing proofing clinics, feedback and approvals processes

  • Maintaining and improving production documentation and supplier briefs

Workflow Management

  • Setting up and maintaining workflow templates

  • Training new users and maintaining user guides

  • Troubleshooting queries and resolving issues

  • Coordinating platform upgrades, improvements and roadmap


Technology & Systems

  • Supporting maintenance of a digital asset DAM - content accuracy, metadata and licensing

  • Managing a Jira helpdesk for operational requests including URLs, GA tags and QR codes

Process Improvement

  • Maintaining process flow diagrams and production documentation

  • Supporting business continuity planning across the team

Role Requirements

  • Proven experience in operations, service delivery or production project management

  • Ability to manage multiple workstreams and stakeholders concurrently

  • Technically proficient - CMS, workflow tools and project management methodologies

  • Print production experience

  • Strong relationship builder at all levels

  • Commercially minded with a curious, problem-solving approach

This is a genuinely multi-faceted role offering real strategic input, serious scale and the chance to learn from industry experts across strategy, data, research and behavioural sciences. You'll be part of an inclusive, diverse team that champions individuality and wellbeing.

If this sounds like you, apply today!