Senior Account Manager Permanent | Leading Advertising Agency | Retail Account | up to £43k

Location London
Discipline: Account Handling
Job type: Permanent
Salary: up to £43k
Contact name: Hayley Kinnersley

Contact email:
Job ref: HK/3344
Published: 24 days ago
Startdate: ASAP

HK/3344Senior Account Manager Permanent | Leading Advertising Agency | Retail Account | up to £43k


The Agency & Account

A fantastic career-defining opportunity to join one of London’s leading full-service advertising agencies as a Senior Account Manager. Working solely on the agency’s flagship retail account, you will thrive in fast-paced environments and ideally already have experience of working on a retail account.

With the launch of a brand new proposition last year, the agency team is in the early stages of rolling it out and with a new SVP on board client side, they are looking to revitalise the brand and push on the new proposition, making it an exciting time to join the account.

An extremely busy account delivering up to 7 TVCs a year and the team currently working on Valentines Day, Mothers’ Day, and Easter seasonal campaigns.You will likely also be supporting the summer and back to school 360 campaigns including TV, Press, Radio and Social.

There is also a big opportunity to expand the social media work with this client therefore if you have strong social media experience and can help to improve the social offering, this would be advantageous.

Your Role 

As Account Manager you are someone the agency trusts to deliver and manage junior team members and campaigns.

As the lead creative agency, you will support in coordinating and connecting the dots between all other agency partners including the clients’ internal creative studio, media, photography, and PR agencies.

You will be creatively minded and engaged and bring a pro-active energy to the business. You will be confident and outgoing and thrive in a fun and friendly environment. You will be willing to throw yourselves in and learn as you go, a real self-starter who leans in and embraces new challenges.


Key Responsibilities

Account Management

·        Effectively develops strong relationships within the team and cross functional department.

·        Actively builds connections with key stakeholders and understands their motivations.

·        Knowing how best to involve stakeholders in the project.

·        Can effectively manage junior-mid clients and push back where necessary, pushing the agency agenda.

·        Leads on 360 annual reviews for the team they line manage.

·        Driving force on a project, leading on next steps, actions, overarching timings, etc.

·        Seen by the client as the day-to-day lead on project.

·        Sees the issues early and can identify when a process needs to be re-set.

·        Pushing creativity for account and ensuring brief/project meets and pushes past the clients’ needs.

Strategic Smarts

·        Knows the client’s business better than they do and care about it.

·        Short to medium term plan to achieve an outcome.

·        More active role working with account strategists on projects.

Financial Management

·        Run your account commercials like it was own business.

·        Understands and identifies levers of profitability.

·        Understand the KPIs clients and agencies use to measure commercial success.

·        Able to demonstrate how to scope a project.

·        Find new opportunities to bring revenue.


·        More of an active role in presenting work to clients.

·        More active role discussing the work with clients and inspiring them to buy the best work.

·        Protect an idea from start to finish, escalating where necessary.

·        Facilitate and champion the best working conditions to make great work happen.

·        Create a safe space on the account for Creative to provide innovation, inspiring ideas that push the brief.