Account Director - Salesforce

Location London
Discipline: Account Handling , Data & CRM
Job type: Permanent
Salary: £55K to £70K
Contact name: Sarah Bloomfield

Contact email:
Published: about 2 months ago
Account Director £55K to £70K London and hybrid – very flexible working. We are looking for an experienced Account Director with strong CRM or loyalty marketing experience and a strong understanding of marketing automation (ideally Salesforce) for a new exciting role at a fabulous agency. In this role, you'll be instrumental in managing key clients, guiding a group of account managers, and propelling the loyalty agency's expansion. You will be working closely with clients to understand requirements, you'll strategise and manage the implementation of loyalty marketing initiatives through marketing automation and communication plans. As an Account Director you will • Foster strong client relationship and manage more junior account managers, working on loyalty marketing campaigns within Salesforce / SFMC. • Strategise with clients to meet their objectives, guiding campaign execution, and analysing data to optimize loyalty programs. • Be responsible for budget oversight, business growth, and delivering impactful client reports. • Work to deliver highly effective and personalised communication strategies for a range of accounts. Experience • Account management expertise at AD level ideally working in CRM or loyalty marketing. • Expertise in Salesforce - the ideal candidate will have a solid understanding of Salesforce tools and technologies but strong experience using other campaign management would be considered. • Strong client relationship skills, exceptional communication and negotiation abilities • Experience working on personalised data drive strategies and campaigns. This is a lovely agency role. They have offices in London and offer a super flexible hybrid working model with one or two days in the London office, key hours between 10:00 AM and 4:00 PM and the opportunity to work overseas for part of the year. They also have a great benefits package and offer excellent training programs.