CRM Strategist / Customer Engagement Strategist

Location London
Discipline: Strategy & Planning , Data & CRM
Job type: Permanent
Salary: Up to £50K plus bonus
Contact name: Sarah Bloomfield

Contact email:
Published: about 1 month ago
Startdate: ASAP

CRM Strategist / Customer Engagement Strategist – up to £50K plus bonus

 This role is at one of the top data and CRM agencies in London who continually produce award winning work. They are looking for a CRM Strategist / Customer Engagement Strategist ready to take the next step up and join an agency that really values its strategists and offers the opportunity to work with a team of inspiring people in a positive and dynamic environment.

 CRM Strategist

 You will help develop CRM and CX strategies on a number of varied blue chip client accounts. The role will be across clients and will offer variety in terms of projects and potential strategic solutions. Clients are across varied sectors including those in travel, retail, beauty and more.


CRM Strategist – Skills and experience

·       Strong CRM / CX strategy experience – you are either a Senior Strategist or a Strategist ready to take the next step up.

·       Some of your experience is gained within an agency environment

·       A solid understanding of data-driven customer marketing and experience creating engaging customer lifecycle journeys

·       The ability to interrogate a client brief, understand the strategic challenge and define the best response

·       A forward thinker who is passionate about customer engagement

·       A strong communicator who can easily engage with clients


A great culture, a lovely team and some really exciting clients make this a great opportunity for a strategist. Excellent training and promotions prospects too.

 £40K to £50K plus bonus and benefits. London and remote